Terms and Conditions

Safe Futures Family Service

Effective Date: 20th July 2026

1. About Us

Safe Futures Family Service provides relationship-focused support, education and interventions for children, young people, parents and families. Services may include individual support, family interventions, relationship education, parenting support, professional consultation and programmes designed to improve family relationships and promote children’s wellbeing.

Information provided on this website is for general information only and should not be regarded as legal, medical, psychiatric or psychological advice.

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2. Website Use

By using this website, you agree to use it lawfully and respectfully.

You must not:

● Use this website for any unlawful or fraudulent purpose.

● Attempt to interfere with the security or operation of the website.

● Copy, reproduce or distribute website content without prior written permission.

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3. Professional Services

Submitting an enquiry through this website does not create a professional relationship or guarantee that services will be provided.

All enquiries and referrals are subject to assessment, availability and suitability.

Safe Futures Family Service reserves the right to decline or discontinue services where appropriate, including where the requested service falls outside its scope of practice or where safeguarding concerns arise.

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4. Referrals

Referrals may be accepted from:

● Individuals and families

● Solicitors

● Family Courts

● Social Workers

● Guardians ad Litem

● Health and Social Care Trusts

● Tusla – Child and Family Agency

● Schools and educational settings

● Other statutory and voluntary agencies

Acceptance of a referral does not constitute acceptance of instructions as an expert witness unless this has been specifically agreed in writing.

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5. Child-Centred Practice

Safe Futures Family Service is committed to promoting the welfare, rights and best interests of children.

All interventions are child-focused and seek to support safe, healthy and sustainable family relationships wherever this is in the child’s best interests.

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6. Confidentiality

Information shared during the course of support will normally be treated as confidential.

However, confidentiality cannot be guaranteed where there are concerns regarding:

● the safety or welfare of a child or vulnerable adult

● risk of serious harm to any person

● criminal activity

● disclosure required by law

● court orders or statutory obligations

Where appropriate and safe to do so, any necessary disclosure will be discussed with those involved.

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7. Safeguarding

Safe Futures Family Service operates in accordance with safeguarding legislation, guidance and professional responsibilities in both Northern Ireland and the Republic of Ireland.

Where there are concerns that a child or vulnerable adult may be at risk of harm, information may be shared with the relevant statutory authorities, including Health and Social Care Trusts, the Police Service of Northern Ireland (PSNI), An Garda Síochána, Tusla – Child and Family Agency, or other appropriate agencies, in accordance with legal and professional obligations.

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8. Court Proceedings

Safe Futures Family Service may provide support to families involved in both public and private family law proceedings.

Unless expressly agreed in writing:

● services are supportive, educational and therapeutic in nature

● no expert witness opinion is provided

● attendance at court is not included within standard service fees

● reports, summaries or letters are provided only where agreed in advance and may incur additional charges

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9. Fees and Appointments

Fees will be agreed before services commence.

Payment terms, cancellation arrangements and any applicable charges will be confirmed at the time of booking or within a separate service agreement.

Appointments cancelled without sufficient notice may incur a cancellation fee.

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10. Intellectual Property

All content contained on this website, including text, graphics, logos, documents, resources and programme materials, remains the intellectual property of Safe Futures Family Service unless otherwise stated.

No content may be copied, reproduced or distributed without written permission.

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11. External Links

This website may include links to external websites for information only.

Safe Futures Family Service accepts no responsibility for the content, availability or privacy practices of third-party websites.

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12. Limitation of Liability

Whilst every reasonable effort is made to ensure that information published on this website is accurate and up to date, Safe Futures Family Service makes no warranties regarding its completeness or suitability for any particular purpose.

To the fullest extent permitted by law, Safe Futures Family Service shall not be liable for any loss or damage arising from reliance upon information contained on this website.

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13. Privacy

Personal information is managed in accordance with applicable data protection legislation, including:

● the UK General Data Protection Regulation (UK GDPR)

● the Data Protection Act 2018 (United Kingdom)

● the General Data Protection Regulation (EU) 2016/679, where applicable

● the Data Protection Act 2018 (Ireland)

Please refer to our Privacy Policy for further information.

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14. Changes to These Terms

Safe Futures Family Service reserves the right to amend these Terms and Conditions at any time.

Updated versions will be published on this website and will take effect immediately upon publication unless otherwise stated.

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15. Governing Law

Where services are provided within Northern Ireland, these Terms and Conditions shall be governed by the laws of Northern Ireland.

Where services are provided within the Republic of Ireland, these Terms and Conditions shall be governed by the laws of Ireland.

Any disputes shall be subject to the jurisdiction of the courts in the relevant country where the services were provided or otherwise agreed between the parties.

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Contact

Safe Futures Family Service

Email: jclairefulton@gmail.com

Telephone: (044) 7793113531

Website: www.safefuturesfamilyservice.com

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Safe Futures Family Service provides child-centred, relationship-focused interventions and support for families. Unless specifically commissioned, the service does not provide independent expert witness opinions. Any reports or summaries prepared are limited to factual observations and the work undertaken within the agreed intervention.